| Working With Reservations |
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Working with reservations is as simple as clicking the "Reservations" button in the main window or selecting "My Reservations" from the "File" menu.
By doing this, "My Reservations" window appears. This window have two sections: the toolbar and the reservations section.
Toolbar Section From the toolbar you can select the active hotel and portal. When you change the active hotel, the portals drop down will be filled with those portals where the active hotel is affiliated. If the active hotel have no affiliations to portals then the reservations section will be grayed and the message "No affiliate portals on this hotel !" will be displayed. When you select a portal for the active hotel, the reservation section will be filled only with reservations made through the selected portal.
If you want to see all reservation made through all portals, you can select "All Portals" from the portals drop down list. Reservations Section In this section you can see All Reservations, Arrivals, Departures or you can perform reservations search. All Reservations Here all reservations made for the active hotel through the selected portal(s) will be displayed. You can select the period for the displayed reservations, add a new reservation, quickly view informations about one or more reservations, view full details about one or more reservations, edit one or more reservations, delete one or more reservations, print one or more reservations and finally login to portal. 1. Select the period of time for which the reservations are displayed
You can adjust the period of time for which the reservations are displayed by clicking the From and To date calendars. Working with the calendar is very simple. From the left and right arrows you can navigate through months; clicking on a day you get the currently selected date.When the From or To dates are changed, then only the reservations that were made into this period of time will be displayed. If you click the "Today" button, the grid will be scrolled to show the today date if this is inside the selected period of time. The left arrow button (<) placed on the left side of the "Today" button will scroll the grid with one column to the left. The right arrow button (>) placed on the right side of the "Today" button will scroll the grid with one column to the right. 2. Add a new reservation If you want to add a new reservation on the active hotel you can right-click the grid on the cell that corresponds to the portal which the reservation was made through and the arrival date of the reservation. For example, if you want to add a reservation made through the "My Portal" portal with the arrival date on 17 October and the departure date on 20 October, by Michael Turner in a Single Shower Room, you must do the following steps: - right-click the grid the cell that corresponds to the "My Portal" portal and Fri/Oct 17/2003 date.
- select the "Add Reservation" option from the appearing popup menu. You will see a dialog window where you can insert the details of the customer who made the reservation, like the first name, last name, email, room type, number of persons and the total cost of staying. The arrival date will be automatically set, cannot be modified and coresponds to the date you selected when right-clicked the grid.
When you complete to insert the requested informations you can press the "Add" button; the reservation will be shown in the grid. If more than one reservation exist on a date, then a # followed by the number of reservations that exists on that date will be displayed inside the cell. 3. Quick informations about one or more reservations If you want to see quick informations about one or more reservations you can right-click the cell on the grid where the reservation(s) is(are) and select the "Quick Info" option from the appearing popup menu; a quick informations window will apear. For example, if you want to see quick informations about the reservation made by Michael Turner you have to right-click on the cell with his name and select the "Quick Info" option from the appearing popup menu.
4. View full details about one or more reservations If you want to see full details about one or more reservations you can right-click the cell on the grid where the reservation(s) is(are) and select the "View Reservation" option from the appearing popup menu; a full details window will apear. For example, if you want to see full detailed informations about the reservations made on Fri/Oct 17/2003 through the "My Portal" portal you have to right-click on the coresponding cell and select the "View Reservation" option from the appearing popup menu.
If you click the "Select All" button you will see the details about the reservations made by John Doe and Michael Turner.
5. Edit one or more reservations If you want to edit details about one or more reservations you have to right-click the cell on the grid where the reservation(s) is(are) and select the "Edit Reservation" option from the appearing popup menu; a dialog window will apear. For example, if you want to edit the reservations for Fri/Oct 17/2003 on the "My Portal" portal you have to right-click the cell on the grid and select the "Edit Reservation" option from the appearing popup menu. You will be asked which reservations do you want to be edited. If you click the "Select All" button you can change all the reservations for Fri/Oct 17/2003.
After you have finished to edit the current reservation you must click the "Save" button; if you select another reservation from the slide bar on the bottom and don't click the "Save" button all changed informations will be lost. 6. Delete one or more reservations If you want to delete one or more reservations you have to right-click the cell on the grid where the reservation(s) is(are) and select the "Delete Reservation" option from the appearing popup menu. You will be asked if you really want to delete the selected reservation and if you click Yes all information about reservation will be deleted. For example, if you want to delete the reservations for Fri/Oct 17/2003 on the "My Portal" portal you have to right-click the cell on the grid and select the "Delete Reservation" option from the appearing popup menu. You will be asked which reservations do you want to be deleted. If you click the "Select All" button you can delete all the reservations for Fri/Oct 17/2003. After the selection you have to confirm the deletion. 7. Print one or more reservations If you want to print one or more reservations you have to right-click the cell on the grid where the reservation(s) is(are) and select the "Print Reservation" option from the appearing popup menu. For example, if you want to print the reservations for Fri/Oct 17/2003 on the "My Portal" portal you have to right-click the cell on the grid and select the "Print Reservation" option from the appearing popup menu. You will be asked which reservations do you want to be printed. If you click the "Select All" button you can print all the reservations for Fri/Oct 17/2003.
8. Login to a portal If you want to login to a portal you have to right-click the line on the grid where the portal is and select the "Login To Portal" option from the appearing popup menu. You will be automatically logged in to the selected portal. For example, if you want to login to the portal named "My Portal" you have to right-click on the line of the grid where the portal is and select "Login To Portal"; you will be automatically logged in to the "My Portal" portal. Arrivals Here there will be displayed all reservations made for the active hotel through the selected portal(s) which have as arrival date the today date.
You can edit a reservation, delete a reservation, print a reservation and login to a portal. The procedures for editing, deleting and printing a reservation are the same as they were presented for "All Reservations". Departures Here there will be displayed all reservations made for the active hotel through the selected portal(s) which have as departure date the today date.
You can edit a reservation, delete a reservation, print a reservation and login to a portal. The procedures for editing, deleting and printing a reservation are the same as they were presented for "All Reservations". Reservations Search Here you can search for reservations made for the active hotel through the selected portal(s) using a search criteria.
You can define a search criteria based on first name, last name, email, from date, to date, room type, total cost of stay and number of persons. You can order the results by first name, last name, email, from date, to date, room type, total cost and number of persons. After you have specified the criteria, you have to click the "Search" button in order to perform the search; the results corresponding to the criteria will be displayed into the grid. You can edit a reservation, delete a reservation, print a reservation and login to a portal. The procedures for editing, deleting and printing a reservation are the same as they were presented for "All Reservations". |
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© SoftVisions Software 2003 |